This policy explains how information submitted through the Elevate NW website and its linked enquiry service is handled. It should be reviewed by the business and updated if its systems or legal basis change.
Information collected
The linked Tradify enquiry form may collect contact details, the property address, information about the requested work and files you choose to provide. The website itself is hosted by Netlify, which processes technical information needed to deliver and secure the site.
Why it is used
Enquiry details are used to understand and respond to the request, discuss potential work and retain an appropriate record of that communication. Information should not be used for unrelated marketing without a separate lawful basis.
Who processes it
Enquiries are submitted through a Tradify service hosted at tradehq.co.uk and enter Elevate NW’s job-management system. Tradify, Netlify, email providers and other business systems may process relevant information under their own security and data-processing arrangements.
Retention and rights
Information should be kept only as long as needed for the enquiry, any resulting business relationship and applicable legal or accounting requirements. Individuals may ask for access, correction or deletion where the law provides those rights.
Contact
Privacy questions can be sent to info@nwelevate.co.uk. No postal data-controller address has been published because none was supplied for this website.